Have Any Questions?
FAQ's
Here are some answers to Frequently Asked Questions that might help you. If your question is not answered by these question feel free to fill out the form below to get in touch with us.
How do I access my Learning Dashboard?
Go to “My Account” then click on the “Learning Dashboard” tab.
How do I use my membership/subscription to purchase a course?
You have 2 options.
The first option is from the Courses page directly you can click on the “Use Credit” button and follow the steps.
OR
If you are inside of the course you may click on add to cart and then during checkout with that item you can use your membership credits.
Can I pause my membership/subscription?
Yes! You most definitely can pause your membership/subscription.
Go to “My Account” then on the “My Account Details” tab click on “Subscriptions” then inside of your subscription click on the “Pause” button.
Do the courses expire?
Courses do not expire.
Where do I find my professional development hours/tracker?
Go to “My Account” and then click on the “PD Tracker” tab.
How do I find my earned certificates?
There are 3 places you may find your certificates.
Your “Learning Dashboard”, your “PD Tracker”, and inside of the course itself that you had taken.
Do you provide live trainings? In person or virtual?
Sanner IT Training does provide Live in Person Trainings as well as Live Virtual Trainings. To request one of these trainings fill out the form at the bottom of the Pricing page or the form on this page.
How do I sign up for a workshop?
Go to our Workshops Page (you must be logged in to be able to sign up.) Then click on the workshop you would like to attend and then click on the “Register for this Workshop” button. You can then view the workshops you have registered for and attended in “My Account” underneath the “My Workshops” tab. When the workshop is live there will be a button inside of the workshop to join the workshop.
Is that a real voice?
The voice inside of the training videos is actually an AI voice. (Pretty impressive right?)
If you would like to hear my real voice feel free to signup for a workshop or a live training.
Have a question for us?
Get in touch with us
Or if we do not meet the requirements for your professional development hours let us know what that is and we will do our best to meet those requirements.
We will get back with you soon.